Privacy Policy

Last updated: 2025-08-20

Introduction

Welcome to ug.uy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service.

Information We Collect

Personal Information

  • Email address (when you create an account)
  • Name and profile information (optional)
  • Payment information (processed securely by third-party providers)
  • Communication preferences

Usage Data

  • URLs you shorten and their destinations
  • Click analytics and usage statistics
  • Device information (browser type, operating system)
  • IP addresses (hashed for privacy)
  • Geographic location data (country/region level)
  • Referrer information

Technical Data

  • Cookies and similar tracking technologies
  • Log files and server data
  • Performance and error monitoring data

How We Use Your Information

  • Provide and maintain our URL shortening service
  • Generate analytics and insights for your shortened links
  • Improve our service quality and user experience
  • Communicate with you about service updates and features
  • Prevent fraud and ensure service security
  • Comply with legal obligations
  • Process payments and manage subscriptions

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (analytics, hosting, payment processing)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with mergers, acquisitions, or sale of assets
  • Consent: With your explicit consent for specific purposes
  • Safety: To protect our users, prevent fraud, or address technical issues

Data Security

We implement industry-standard security measures to protect your information:

  • HTTPS encryption for all data transmission
  • Secure cloud infrastructure with Firebase/Google Cloud
  • IP address hashing for privacy protection
  • Regular security audits and monitoring
  • Access controls and authentication systems
  • Data backup and recovery procedures

Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a readable format
  • Opt-out: Unsubscribe from marketing communications
  • Cookies: Control cookie preferences in your browser

Data Retention

We retain your information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Improve our services through analytics

Anonymous usage data may be retained longer for analytical purposes. Deleted accounts are permanently removed within 30 days.

Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and login status
  • Analyze website traffic and usage patterns
  • Provide personalized content and features
  • Ensure security and prevent fraud

You can control cookie preferences through your browser settings. Disabling cookies may affect some functionality of our service.

International Data Transfers

Our service is hosted on Google Cloud infrastructure, which may involve data processing in various countries. We ensure appropriate safeguards are in place for international transfers, including adherence to GDPR and other privacy frameworks.

Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us to have it removed.

Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated through email or prominent notices on our website. Your continued use of the service constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

ug.uy Privacy Team

Email: hello@ug.uy

Website: Contact Form